MUST HAVE #5: A CLIENT CONVENIENCE COUNTER
Children aren’t the only ones vying for clients’ attention. With cell phones, busy clients can now take care of personal and professional business wherever they go.
Well-designed waiting rooms now include client convenience counters—out-of-theway desks that resemble library carrels. Equipped with a pen and notepad (imprinted with the hospital’s logo, of course), these counters allow clients to take notes during calls. Adding coffee or bottled water will impress your clients even more.
